GDPR Policy

Slips Away Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://slips-away.myshopify.com/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google

Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The Site is not intended for individuals under the age of 18.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at chris@charactercreates.co.uk or by mail using the details provided below:

Heysham Road, Liverpool, ENG, L70 1JL, United Kingdom

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Our Story, Our Promise


The place to find the best Anti-Slip products. We thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality product.

Slips Away offer a range of high quality Anti-Slip products suitable for all of the family. We can improve safety and help prevent slip-and-fall accidents. Whether it’s to make a loading dock more secure, or just to have peace of mind on your front steps Slips Away products can help.

Starting as a small family business based in the Wirral , we have big dreams. Our passion for Anti-Slip products means that we provide our customers nothing but the highest quality, cost effective products, that are guaranteed to meet their needs and keep them satisfied!

We offer all of this while providing excellent customer service and friendly support.

We always keep an eye on the latest trends and always put our customers’ wishes first. That is why we have satisfied customers all over the world. The interests of our customers are always the top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you.

Why Choose Slips Away?

We thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality product.

What types of Anti-Slip Tape do you supply?

Anti-slip tape has moved forward in recent years, with technology allowing various grades and variants of slip-resistant tape to be produced.

What is the cost of postage & delivery time?

Free postage and packaging and will post within 1 working day

Are the bath stickers easy to clean?

Slips Away bath stickers are very easy to clean. Just use everyday bath or shower cleaner. You can use a nail brush or scrubber to even give them a good scrub making them look like new. They will not loose colour or loose it texture 100% GUARANTEED

Can the bath or shower treads be removed?

If you ever wish to remove non slip bath stickers, you can simply gently peel the stickers off usually by very carefully getting a finger nail or credit card under the edge of each sticker.

How do I apply Anti-Slip Tape?

Make sure that the surface that you are adhering the tape to, like stairs, is clean and free of moisture. A stronger solvent may be required, depending on the surface. Once the area is clean, measure off how much tape you will need and cut accordingly. Peel off the backing and adhere to the surface. You may find it helpful to use a straight edge to apply additional pressure to ensure the tape is attached firmly.

Will you provide an invoice?

We proved a packing slip with your order. Should you need an invoice please let me know as invoices are not included in orders to keep costs down and the prices of the charms as low as possible.

What surfaces is Anti-Slip Tape for?

This tape is safe for most common outdoor and indoor surfaces, including concrete, stainless steel, metal, wood, tile and laminate flooring. The versatility makes it the ideal choice for not only steps and doorways, but ladder rungs, steps tools and more. We also have conformable tape which has a foil backing and adheres to uneven surfaces like check plate stairs. We also have a range of ancillary equipment to make sure that your anti slip tape stays in place. 

Is this Tape safe for indoor use?

Our Anti-Slip Tape is suitable for use both indoors and outside.

Can I combine shipping for more than one order?

Yes, definitely. As long as your orders are in status of “un-shipped”, message me for combining shipping. The shipping over-charge will be refunded.

Can I cancel my order?

If you decide to cancel or amend an order please contact us through our contact page and we will give a 100% refund back no questions asked.

Bulk Orders?

Please email contact us for details

Returns Policy & Guarantee

If you decide to cancel or amend an order please contact us through our contact page and we will give a 100% refund back no questions asked.

If you want to return an item please ensure the product is unopened and still in its original packaging due to health and safety reasons.

Are our Anti-Slip Tape & Thread products easy to fit?

Follow the easy to use instructions on the pack. Simply CLEAN, PEEL, PLACE and STICK. Once fitted these high quality stickers or treads will stay in place until such time you wish to remove them.

Can bleach be used on Non-Slip Vinyl Threads and Bath Stickers?

Yes. Bleach can be used on all our non slip treads & Stickers. Simply use a sponge or cloth to clean your treads and they will come up like new.

What does 80 grit mean?

The lower the number, the rougher the sandpaper’s surface will be, and refers to the number of sharp points per square inch. 80 grit is substantially gritty enough to provide traction on otherwise slippery surfaces, but not rough enough to damage anything that it comes into brief contact with.

Can I use these Non-Slip Threads on other slippery sufaces?

Absolutely. You can improve safety and help prevent slip-and-fall accidents in your home, bathtub, boats, trailers, ramps, docking areas, shower, kitchen, restaurant, hotel or anywhere that may have a slippery surface.

Got a different question?

Feel free to drop us an email, we are always here to help!