Returns Policy

Returns & Refund policy

Our policy lasts 30 days. If 30 days have elapsed since your purchase, unfortunately we can not offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

We cannot accept products that are not damaged, but the customer wants to return because they changed their mind about the purchase.

To complete your return, we require a receipt or proof of purchase. Please include this with the package.

There are certain situations where only partial refunds are granted (if applicable) 

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 

- Any item that is returned more than 30 days after delivery

Shipping 

Please return the product to the following address:

Slips Away
Heysham Road
Aintree
Liverpool 
L70 1JL

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 to 5 days. 

Please Note

After 30 days of period from purchase date you will no longer be eligible and won't be able to receive a refund.

You can contact us if you have any query:


Email info@slipsaway.co.uk

Phone 0151 200 9036

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Our Story, Our Promise


The place to find the best Anti-Slip products. We thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality product.

Slips Away offer a range of high quality Anti-Slip products suitable for all of the family. We can improve safety and help prevent slip-and-fall accidents. Whether it’s to make a loading dock more secure, or just to have peace of mind on your front steps Slips Away products can help.

Starting as a small family business based in the Wirral , we have big dreams. Our passion for Anti-Slip products means that we provide our customers nothing but the highest quality, cost effective products, that are guaranteed to meet their needs and keep them satisfied!

We offer all of this while providing excellent customer service and friendly support.

We always keep an eye on the latest trends and always put our customers’ wishes first. That is why we have satisfied customers all over the world. The interests of our customers are always the top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you.

Why Choose Slips Away?

We thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality product.

What types of Anti-Slip Tape do you supply?

Anti-slip tape has moved forward in recent years, with technology allowing various grades and variants of slip-resistant tape to be produced.

What is the cost of postage & delivery time?

Free postage and packaging and will post within 1 working day

Are the bath stickers easy to clean?

Slips Away bath stickers are very easy to clean. Just use everyday bath or shower cleaner. You can use a nail brush or scrubber to even give them a good scrub making them look like new. They will not loose colour or loose it texture 100% GUARANTEED

Can the bath or shower treads be removed?

If you ever wish to remove non slip bath stickers, you can simply gently peel the stickers off usually by very carefully getting a finger nail or credit card under the edge of each sticker.

How do I apply Anti-Slip Tape?

Make sure that the surface that you are adhering the tape to, like stairs, is clean and free of moisture. A stronger solvent may be required, depending on the surface. Once the area is clean, measure off how much tape you will need and cut accordingly. Peel off the backing and adhere to the surface. You may find it helpful to use a straight edge to apply additional pressure to ensure the tape is attached firmly.

Will you provide an invoice?

We proved a packing slip with your order. Should you need an invoice please let me know as invoices are not included in orders to keep costs down and the prices of the charms as low as possible.

What surfaces is Anti-Slip Tape for?

This tape is safe for most common outdoor and indoor surfaces, including concrete, stainless steel, metal, wood, tile and laminate flooring. The versatility makes it the ideal choice for not only steps and doorways, but ladder rungs, steps tools and more. We also have conformable tape which has a foil backing and adheres to uneven surfaces like check plate stairs. We also have a range of ancillary equipment to make sure that your anti slip tape stays in place. 

Is this Tape safe for indoor use?

Our Anti-Slip Tape is suitable for use both indoors and outside.

Can I combine shipping for more than one order?

Yes, definitely. As long as your orders are in status of “un-shipped”, message me for combining shipping. The shipping over-charge will be refunded.

Can I cancel my order?

If you decide to cancel or amend an order please contact us through our contact page and we will give a 100% refund back no questions asked.

Bulk Orders?

Please email contact us for details

Returns Policy & Guarantee

If you decide to cancel or amend an order please contact us through our contact page and we will give a 100% refund back no questions asked.

If you want to return an item please ensure the product is unopened and still in its original packaging due to health and safety reasons.

Are our Anti-Slip Tape & Thread products easy to fit?

Follow the easy to use instructions on the pack. Simply CLEAN, PEEL, PLACE and STICK. Once fitted these high quality stickers or treads will stay in place until such time you wish to remove them.

Can bleach be used on Non-Slip Vinyl Threads and Bath Stickers?

Yes. Bleach can be used on all our non slip treads & Stickers. Simply use a sponge or cloth to clean your treads and they will come up like new.

What does 80 grit mean?

The lower the number, the rougher the sandpaper’s surface will be, and refers to the number of sharp points per square inch. 80 grit is substantially gritty enough to provide traction on otherwise slippery surfaces, but not rough enough to damage anything that it comes into brief contact with.

Can I use these Non-Slip Threads on other slippery sufaces?

Absolutely. You can improve safety and help prevent slip-and-fall accidents in your home, bathtub, boats, trailers, ramps, docking areas, shower, kitchen, restaurant, hotel or anywhere that may have a slippery surface.

Got a different question?

Feel free to drop us an email, we are always here to help!