1. Our Contract
1.1 These Terms and Conditions govern the supply of goods sold by CJB-Goods (UK) Limited trading as slipsaway.co.uk<http://slipsaway.co.uk>, Registered Office 33 Princes Boulevard, Wirral,Merseyside CH46 5LJ. Company Registered in England No 09931537(“we” and “us”) to the customer (“you”) and constitute the entire and only agreement between us in relation thereto.
1.2 All orders placed by you are on the basis of these Terms and Conditions and are subject to acceptance by us by delivery of the goods to you at which point a legally binding contract is constituted between us. The processing of your payment and acknowledgment of your order does not constitute legal acceptance of your order; and at our sole discretion we may decline to accept your order and refund any monies paid in full.
2. Price & Payment
2.1 The price payable for the goods you order is as set out on our web site at the time you place your order, plus any charges for delivery and insurance as set out in the online order form.
2.2 We reserve the right to change the price of goods, due to market conditions but we will confirm the prevailing price with you before accepting your order. We are not obliged to accept your order for such goods and may decline it or limit the order quantity.
2.3 On occasion, the prices payable of goods advertised on our web site may differ from those prices offered by us via other selling channels, and we are under no obligation to honour any web site price if there is such a difference.
2.4 Occasionally an error may occur with our web site and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.
2.5 We must receive payment for the whole of the price of the goods you order, and any applicable charges for delivery, before your order can be processed unless we have agreed otherwise in advance in writing.
3. Delivery & Title
3.1 We will deliver the goods in accordance with your order usually within the stated delivery time but certainly within 14 days. In the unlikely event that we do not make the goods available to you within 14 days of accepting your order you will have the option of cancelling your order by notifying us accordingly prior to delivery. Before placing your order, please refer to the delivery options set out in our documentation to ensure that we can deliver to your address. A valid signature may be required on collection or delivery. In the unlikely event that you have not received all the goods within the stated delivery time, you must notify us immediately. You must not schedule or commence any installation work until after you have received your order and checked all the goods for any defects or missing parts.
3.2 Delivery may be made by trackable carrier service, or in the case of small or inexpensive items, by Royal Mail standard services.
3.3 You must do all that you reasonably can to enable delivery to take place at the given time and place. If you delay delivery, or delivery fails because you have not taken appropriate steps, we will try to arrange for an alternative delivery date within 14 days of the failed delivery. If delivery fails as a result of circumstances within your reasonable control, the cost of any re-delivery shall be borne by you. If we are unable to arrange a date for re-delivery we may cancel your order and refund to you the price that you have paid for the goods, less the failed delivery costs.
3.4 Without prejudice to Clause 3.3, upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.
While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may supply or deliver a substituted product of your choice or refund you the price paid for such goods as soon as possible and in any case within 14 days.
5. Cancellation & Returns
5.1 You may cancel your order by giving us notice of cancellation 14 days of your order. Such notice may be given by email. If you are cancelling because of any defect with the goods, please notify us of the problem at the time of cancellation.
5.2 On cancellation for whatever reason, you must return the goods to us at your cost unless we agree that you may dispose of them in which case please comply with the manufacturer’s instructions before disposing of hazardous goods. Where the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, we will meet the cost of return but we ask that you allow us to
nominate the carrier.
5.3 Unwanted products must be returned in their original packaging and be in a re-saleable condition. Once we have received the item back and are happy with the condition of the product we will refund your account. If we find that the product has not been returned to us in a fully re-saleable condition, we may refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.
PLEASE READ THIS CLAUSE
6.1 If you have notified us of a problem with the goods within 14 days of delivery, we will (subject to clause 4) either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.
6.2 We shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. Our liability to you shall not in any event include losses related to any business of yours, such as loss of profits or business interruption, neither will we be responsible to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.
6.3 CJB-Goods(UK) Limited and its associated companies (“the seller”) cannot control the application and conditions under which products are used, and therefore cannot warrant the results obtained in using this product even when applied in accordance with the supplied instructions. It is the user’s sole responsibility to verify by tests the suitability of the product(s) for their intended purpose. The seller does not guarantee that its products will totally eliminate all slipping under every possible circumstance. The seller’s products are designed to reduce the risk of slipping for human pedestrian traffic, and no representation is made for animals, vehicles machinery or any other purpose for which the products were neither tested nor designed.
6.4 The seller’s liability with respect to use of this product is limited exclusively to replacement of this product or refund of price paid. Under no circumstances can the seller be responsible for any consequential or incidental losses or damages whether labour or materials. Use of this product implies acceptance of these terms; if you do not agree with these terms, please return product for a full refund.
6.5 This does not affect your statutory rights if you are a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
6.6 Goods are intended for use in the UK only and we cannot confirm that the goods comply with any laws, regulations or other standards applicable outside the UK. All goods are sold in accordance with the manufacturer’s specifications and are subject to any qualifications, representations or instructions contained in the documentation associated with the goods.
6.7 If you are a trade customer and subject to Clauses 6.2 & 6.3, we will not be responsible to you or, in the event that you are undertaking work for another person, to any other person, for the use or installation of any goods by you. Accordingly, if you are a trade customer, you hereby agree to hold us harmless, and indemnify us against any liability associated with, any claim or allegation that we are responsible for any failings in the installation or use of goods that we supply.
7. Age Requirement for Specific Goods
Where you place an order for age-restricted goods such as solvents, you confirm that you are over the age of 18 and that delivery will be accepted by a person over the age of 18. We reserve the right to cancel your order if we reasonably believe you are not legally entitled to order certain goods.
We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.
9. Force Majeure
We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.